Relational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazil

Ver/

Fecha

2010

Autor

Zambaldi,. F

Mascarenhas, A. O.

BERNARDES, Roberto Carlos;Bernardes, Roberto Carlos;BERNARDES, ROBERTO

Garcia, M.

Metadatos

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URI

https://hdl.handle.net/20.500.12032/89407

Colecciones

Documentos - CUFEI