Relational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazil
| dc.contributor.author | Zambaldi,. F | |
| dc.contributor.author | Mascarenhas, A. O. | |
| dc.contributor.author | BERNARDES, Roberto Carlos;Bernardes, Roberto Carlos;BERNARDES, ROBERTO | |
| dc.contributor.author | Garcia, M. | |
| dc.date.accessioned | 2019-08-20T00:22:10Z | |
| dc.date.accessioned | 2023-05-03T20:37:33Z | |
| dc.date.available | 2019-08-20T00:22:10Z | |
| dc.date.available | 2023-05-03T20:37:33Z | |
| dc.date.issued | 2010 | |
| dc.identifier.citation | Zambaldi,. F; Mascarenhas, A. O.; BERNARDES, Roberto Carlos;Bernardes, Roberto Carlos;BERNARDES, ROBERTO; Garcia, M.. Relational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazil. Revista de Globalizacion, Competitividad y Gobernabilidad, v. 4, n. 3, p. 102-115, 2010. | |
| dc.identifier.issn | 1988-7116 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12032/89407 | |
| dc.relation.ispartof | Revista de Globalizacion, Competitividad y Gobernabilidad | |
| dc.rights | Acesso Restrito | |
| dc.title | Relational Competence, Customer Trust and Relationship Effectiveness in an Offshore Service Provider: The Case of IBM Brazil | pt_BR |
| dc.type | Artigo | pt_BR |
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