A construção da normalidade em consultas pediátricas

Abstract

This qualitative investigation, which uses the analytical tools of Conversation Analysis (SACKS, SCHEGLOFF, JEFFERSON, 1974), derives from a larger research study (OSTERMANN, 2005) and aims to investigate interactions between doctors and mothers during the puerperal time in public healthcare settings, analyzing how the concept of normality is built and negotiated. The idea is to bring new perspectives and questionings about these institutions, contribute to the traditional sociological analysis and provide a broader understanding about how people build and negotiate the concept of normality during medical consultations.

This research is also an attempt to explore what is conceived as normal in relations to babies. This study aims at seeing which strategies are used by the doctors and what the mothers do and say at the doctor’s office. The transcribed and analyzed interactions in this study help raise questions and answers that enable us to understand doctor-patient interactions better. As some researchers po