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An exploratory study on the returns management process in an online retailer
| dc.contributor.author | Ana Carolina de Araujo | |
| dc.contributor.author | Érica Mayumi Matsuoka | |
| dc.contributor.author | July Ellen Ung | |
| dc.contributor.author | MASSOTE, A. A. | |
| dc.contributor.author | SAMPAIO, M. | |
| dc.date.accessioned | 2019-08-20T00:15:02Z | |
| dc.date.accessioned | 2022-09-21T19:52:53Z | |
| dc.date.available | 2019-08-20T00:15:02Z | |
| dc.date.available | 2022-09-21T19:52:53Z | |
| dc.date.issued | 2017 | |
| dc.identifier.citation | Ana Carolina de Araujo; Érica Mayumi Matsuoka; July Ellen Ung; MASSOTE, A. A.; SAMPAIO, M.. An exploratory study on the returns management process in an online retailer. International Journal of Logistics-Research and Applications, v. 21, n. 1, p. 01-24, 2017. | |
| dc.identifier.issn | 1367-5567 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12032/41057 | |
| dc.relation.ispartof | International Journal of Logistics-Research and Applications | |
| dc.rights | Acesso Aberto | |
| dc.title | An exploratory study on the returns management process in an online retailer | pt_BR |
| dc.type | Artigo | pt_BR |
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