Design e tecnologia para a saúde: ferramenta de design estratégico para o desenvolvimento de tecnologias sociais centradas na saúde humanizada

Abstract

Positioned within feminist lenses, the study involves a theorical review that explores intersectional perspectives and new point of view for strategic design, social technologies, and humanized health. Even though being potential to be allies, strategic design approach is still insufficient in building functional capacities for contemporary strategic project action. While social technologies and humanized health suffer from lack of visibility, strategic design fails when highlights market interests rather than society. However, through these new perspectives, theoretical and practical implications can guide to building feminist capacities for strategic design. Capabilities to hearken, recreate, and share to decentralize perspectives that have been at the center to discover hidden perspectives in society. Actions that help designers distance themselves from social privileges and approach the oppressions faced by marginalized people, as a starting point for proposing technological solutions for health. There are new ways of feeling, thinking, and doing design that, in addition to giving visibility to both social technologies and humanized health, breaking with dominant systems of oppression, thus avoiding more designers from falling into exclusionary practices. The theoretical and practical implications guide the methodology and a strategic design tool to facilitate the development of social technologies centered on humanized health. The tool contains ten practices to exercise feminist capacities individually or collectively during strategic design action, namely: positionality wheel, intersectional perspectives, life stories, and reflection of hearkening, exercised in the first; thematic analysis, conceptual maps and reflection of recreation, exercised in the second; and user journey, functionality sequencer and reflection of sharing, exercised in the third. As a result, an example of individual application of the tool is presented, simulating strategic design action from the research problem, understanding that it can be used in future studies of design and technology, whether in the context of health or in other areas.