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dc.contributornulleng
dc.contributornullspa
dc.contributor.authorGopalan, Neena; University of Central Missouri Department of Psychological Sciences
dc.contributor.authorCulbertson, Satoris S.; Kansas State University Department of Psychology
dc.contributor.authorLeiva, Pedro Ignacio; Facultad de Economía y Negocios; Universidad de Chile
dc.date.accessioned2018-02-24T16:03:06Z
dc.date.accessioned2020-04-15T18:25:29Z
dc.date.accessioned2023-05-10T17:11:08Z
dc.date.available2018-02-24T16:03:06Z
dc.date.available2020-04-15T18:25:29Z
dc.date.available2023-05-10T17:11:08Z
dc.date.created2012-08-19
dc.identifierhttp://revistas.javeriana.edu.co/index.php/revPsycho/article/view/1870
dc.identifier.issn2011-2777
dc.identifier.issn1657-9267
dc.identifier.urihttps://hdl.handle.net/20.500.12032/90903
dc.description.abstractThis study assessed the extent to which two kinds of emotional labor (surface and deep acting) can lead to emotional exhaustion, reducing one’s overall life satisfaction. Based on Self-Determination theory, the importance of perceived autonomy was also studied in relation to how it moderates the relationship between emotional labor and emotional exhaustion. Data collected online from 241 staff employed at a university in central United States revealed that the relationship between surface acting and emotional exhaustion was stronger among people with lower perception of autonomy, which had an impact on overall life satisfaction. No significant relationship between deep acting and emotional exhaustion was found. Future directions should include studying the model on other samples and using a longitudinal design.spa
dc.formatPDFspa
dc.format.mimetypeapplication/pdfspa
dc.language.isospa
dc.publisherPontificia Universidad Javerianaspa
dc.relation.urihttp://revistas.javeriana.edu.co/index.php/revPsycho/article/view/1870/4872
dc.subjectLabor emocional, exhaustividad emocional, satisfacción de vida, Estados Unidos.eng
dc.subjectEmotional Labor, Emotional Exhaustion, Life Satisfaction, United States.spa
dc.titleExplaining Emotional Labor’s Relationships with Emotional Exhaustion and Life Satisfaction: Moderating Role of Perceived Autonomyspa


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