dc.description.abstract | Organizations are increasingly seeking Information Technology (IT) solutions to
enhance their business processes and consequently their results, requesting the
execution of IT projects that aim to solve problems and leverage their performance and
competitiveness in the market. In turn, the Information Technology areas need to
provide satisfactory solutions to these problems and needs of the organizations. This
scenario denotes and represents the need for partnership and communication between
these areas, with the objective of requesting and delivering solutions that meet the
required organizational objectives.
This study aims to present a solution proposal to guide organizations in creating
business cases for Information Technology projects, fostering their alignment and
communication between business areas and IT, thus promoting better understanding
and meeting business needs.
To enable the arrival of the results, the Design Science Research method was
used, which resulted in the conception of an artifact that aims to help organizations in
the execution of this process.
Following the steps of the chosen method, the solution created went through an
evaluation stage, putting into practice its use within a real context with the goal of
ensuring that the proposed solution has adherence and significant contribution to the
organizations.
At the end of the work, it can be concluded that the conceived artifact is an
important and useful solution proposal, which effectively contributed to the elaboration
of specific business cases for information technology projects and consequently
favoring the alignment between the business and IT areas, since this artifact, through
its results, can directly contribute to a better request and understanding of the
organization in relation to the needs and deliveries of IT projects, shaping and guiding
the structure of thought for the conception of new information technology projects. | en |