| dc.description.abstract | Guided by an increasingly competitive market and external threats impossible to predict, companies need to seek daily improvement of their processes, aiming to identify and eliminate activities that do not add value to the business and, consequently, generate waste. Given this scenario, this study aims to analyze the assembly stage II of Vettura Motor Homes, identify and reduce waste identified through the quality of continuous improvement. The constant search for improvement continuous and the reduction of waste in administrative processes directly impact in the costs, profits, culture and competitiveness of companies. The emphasis of the improvement method presented is in the process, based on the precept that all processes must be improved, so that the results improve, thus generating an administration system that supports and recognizes human efforts. Of a quali-quanti nature, the type of research used was exploratory and descriptive, and the case study methodology, in which interview techniques, Likert scale, participant observation and analysis of company documents. Through data collection and analysis, it was found that the waste found on the factory floor is directly related to waste administrative procedures presented by Lareau (2003). Authors reveal that waste found in offices are just as harmful as those found in production. Aiming to minimize the main waste found, based on the theoretical framework, the study proposed an action plan to improve the process and suggested the PDCA tool for continuous evaluation of the process. From the use of the proposed practices, the company will be able to apply the improvements in the recreational vehicle manufacturing process, through the methodology Kaizen | en |
