| dc.description.abstract | The Application of Nursing Care Protocols (NCP) seeks to qualify the care practices, and for this, the Permanent Health Education (PHE) is used as a working tool, to promote knowledge about patient safety. Objectives: Implement in Hospital Universitário de Canoas - RS (HU), NCPs adopted in Network Mãe de Deus, with view to certification process; verify how technical team identifies the application od NCPs; identify contributions that NCPs may bring to HU; propose a PHE plan towards the implementation of NCP. Method: Study conducted with ten practical nurses, exploratory-descriptive, qualitative approach. Results: From the focus groups, categories were emerged: interference of the hospital infrastructure in nursing care; interference of nursing staff work in patient care; PHE as a modifier in the daily work of the nursing staff; development of a tool that promotes the implementation of the International Safety Goals and a PHE cue plan towards the implementation of NCPs. Conclusion: This study will serve as a guide to implement improvements in care practice. There are difficulties, but the work processes that depend on people are happening. | en |
