| dc.description.abstract | This research work analyzes the implications, barriers and advances, a process of building a dialogic - participatory methodology implemented in a space where it was unknown.Held in a legal firm, had as its central focus the relationship between people located in its " niche" and work your way to learn a new culture. The main authors that supported the study were: Paulo Freire, Azeredo Terezinha Rios, Boaventura de Sousa Santos, Sergio Vasconcelos, Léa das Graças Camargo Anastasiou, Maria Isabel Cunha, Jorge Larossa Bondia, Marilena Chauí and Heloisa Lück .The methodology used was qualitative approach, descriptive, ethnographic, as accompanied with observations and records all stages of the living process; we used also, to hear the subject at the end of the process, interviews via email. The results demonstrated the potential of the dialogic - participatory methodology, especially in better integration of staff and exchange of information, describing the work and customer service. Skills such as autonomy and authorship, collectively built, were highlighted by the subjects. On the other hand, technical and political obstacles have also been identified, especially because the work has caused some changes in the company's culture, not always almejadas by all. It was concluded that for better results that a work of this nature bring, requires continuity and fundamentally changing conceptions, that is consolidated with an effective practice. | en |
