Sistema Hyundai de produção: uma proposição de modelo conceitual

Abstract

The Toyota Production System (TPS) is still the paradigm in the field of production systems. However, in recent decades, a Korean automobile manufacturer has called attention by presenting a significant growth in the world market share of auto builders: Hyundai Motor Company (HMC). One of the boosters for shortening of this growth is the production system applied in the production of its vehicles, the Hyundai Production System (HPS). This study seeks to contribute to the academic and business community, in particular the Industrial Engineering and Operations Management, proposing a conceptual model for the representation of this emerging production system. For the development of this study, the methodological approach was Design Science Research, combined with a historical research, based on a review of the literature. This master’s thesis presents a historical approach of HMC, which allowed present didactically the formation of SHP. To present this historical evolution, it was adopted the notion of critical incident. Additionally it allowed identifying the technical and technological dimensions that make up this system of production, their constructs and their interrelationships. From the identification of the main constructs, a conceptual map for the understanding of the relationships between the system constructs was constructed. Finally, it was proposed a model for the representation of the HPS, which was submitted to the evaluation of three South Korean academic experts and two Brazilian professionals. They validated the presented model, proposing refinements addressing the topic of modular and integral architecture, thus generating the main artifact from this dissertation.