| dc.description.abstract | The intensive use of new information technologies provided an increase of work productivity, increase of work process control, and its rationalization. This use of
new information technologies did not only happen in the industries. The bureaucratic tasks, as it is the case of the bank work, they were the goal of the technological
innovations, too. The bureaucratic activities, before the use of new information technologies, were a group of accounting and administrative procedures registered in papers. The
new information technologies enabled the bank routines to run though a rationalization process that consists in the elimination of intermediary stages, in the stop of the turn of papers for the digital turn. In this process a great number of
workers became unnecessary. In Brazil, 40% of the bank category was dismissed during the nineties.
The studies accomplished to explain the transformations that occured in the bank section they mention as responsible factors for the changes: new information technologi | en |
