Impact study of evaluation and improvement tools of schools
ESTUDIO DE IMPACTO DE INSTRUMENTOS DE EVALUACIÓN Y MEJORA DE CENTROS EDUCATIVOS
Description
It was studied the impact perception about the application of the quality system ISO, (International Standard Organization). It was applied questionnaires to directors, teachers and students in two centers with different characteristics. One of the two was small, with free fee and with poor population from poor zone. The second one was big with a high fee and students are from high economic level families. Both of them received ISO certification in partial aspects, showing similar implementation strategies. The results were similar with very little differences between centers. This instrument (ISO) showed that helps very little to the improvement of quality. Other researches in the literature revised match to the same results: few contributions of ISO system educational quality improvement and an administrative overload.Se estudia la percepción del impacto de la aplicación del sistema de calidad ISO (International Standard Organization). Se aplicaron cuestionarios a los directores y docentes de dos centros con características contrastantes. Uno chico, gratuito, que recibe niños de una zona pobre y de bajos ingresos. El segundo es un centro grande, que recibe niños de zonas de ingresos altos y cobra una cuota alta. Los dos certificaron aspectos parciales con ISO, mostrando estrategias de implementación parecidas. Los resultados son similares y muestran limitados aportes del instrumento a ambos centros, con pocas diferencias entre sí. A la vez coinciden con otros estudios que se reseñan, que encontraron escasos aportes de los sistemas ISO a la mejora educativa, junto con sobrecarga administrativa.