Investigación de mercados sobre las expectativas del servicio por parte de los clientes de las aseguradoras de riesgos profesionales en la ciudad de Ibagué
| dc.contributor.advisor | Cárdenas Polanía, Wilson Andrés | |
| dc.contributor.author | Alcazar Manrique, Juan Camilo | |
| dc.contributor.author | Zambrano García, Andrés Alfonso | |
| dc.date.accessioned | 2014-05-27T20:58:21Z | |
| dc.date.accessioned | 2014-10-09T03:00:22Z | |
| dc.date.accessioned | 2016-03-29T14:34:17Z | |
| dc.date.accessioned | 2020-04-14T22:58:13Z | |
| dc.date.accessioned | 2023-05-11T19:31:13Z | |
| dc.date.available | 2014-05-27T20:58:21Z | |
| dc.date.available | 2014-10-09T03:00:22Z | |
| dc.date.available | 2016-03-29T14:34:17Z | |
| dc.date.available | 2020-04-14T22:58:13Z | |
| dc.date.available | 2023-05-11T19:31:13Z | |
| dc.date.created | 2010 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12032/115876 | |
| dc.format | spa | |
| dc.format.mimetype | application/pdf | spa |
| dc.language.iso | spa | spa |
| dc.publisher | Pontificia Universidad Javeriana | spa |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
| dc.subject | Mercados - Investigaciones | spa |
| dc.subject | Compañías de seguros | spa |
| dc.subject | Relaciones con los clientes | spa |
| dc.subject | Satisfacción del cliente | spa |
| dc.title | Investigación de mercados sobre las expectativas del servicio por parte de los clientes de las aseguradoras de riesgos profesionales en la ciudad de Ibagué | spa |
Files in this item
| Files | Size | Format | View |
|---|---|---|---|
| tesis410.pdf | 1.455Mb | application/pdf | View/ |
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Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by-nc-nd/4.0/