Diseño de un modelo administrativo de mejoramiento de la calidad en el servicio postventa prestado por empresas del sector de telecomunicaciones
| dc.contributor.advisor | Fúquene Retamoso, Carlos Eduardo | |
| dc.contributor.author | Malaver Domínguez, Martha Lucía | |
| dc.date.accessioned | 2014-04-22T16:51:42Z | |
| dc.date.accessioned | 2014-10-09T04:19:20Z | |
| dc.date.accessioned | 2016-03-29T17:52:14Z | |
| dc.date.accessioned | 2020-04-16T16:43:38Z | |
| dc.date.accessioned | 2023-05-11T19:21:15Z | |
| dc.date.available | 2014-04-22T16:51:42Z | |
| dc.date.available | 2014-10-09T04:19:20Z | |
| dc.date.available | 2016-03-29T17:52:14Z | |
| dc.date.available | 2020-04-16T16:43:38Z | |
| dc.date.available | 2023-05-11T19:21:15Z | |
| dc.date.created | 2004 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12032/113709 | |
| dc.format | spa | |
| dc.format.mimetype | application/pdf | spa |
| dc.language.iso | spa | spa |
| dc.publisher | Pontificia Universidad Javeriana | spa |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
| dc.title | Diseño de un modelo administrativo de mejoramiento de la calidad en el servicio postventa prestado por empresas del sector de telecomunicaciones | spa |
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| Files | Size | Format | View |
|---|---|---|---|
| tesis171.pdf | 887.3Kb | application/pdf | View/ |
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Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by-nc-nd/4.0/