La cultura de servicio como estrategia generadora de valor para Banco Procredit Colombia S.A.
| dc.contributor.advisor | Acosta Trujillo, Rafael Antonio | |
| dc.contributor.author | Ramírez Hurtado, Ariana | |
| dc.date.accessioned | 2014-05-27T20:14:56Z | |
| dc.date.accessioned | 2014-10-09T02:59:04Z | |
| dc.date.accessioned | 2016-03-29T14:38:10Z | |
| dc.date.accessioned | 2020-04-15T00:02:48Z | |
| dc.date.accessioned | 2023-05-11T19:17:06Z | |
| dc.date.available | 2014-05-27T20:14:56Z | |
| dc.date.available | 2014-10-09T02:59:04Z | |
| dc.date.available | 2016-03-29T14:38:10Z | |
| dc.date.available | 2020-04-15T00:02:48Z | |
| dc.date.available | 2023-05-11T19:17:06Z | |
| dc.date.created | 2009 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12032/112787 | |
| dc.format | spa | |
| dc.format.mimetype | application/pdf | spa |
| dc.language.iso | spa | spa |
| dc.publisher | Pontificia Universidad Javeriana | spa |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
| dc.subject | Servicio al cliente Estrategia y técnicas | spa |
| dc.subject | Calidad del servicio | spa |
| dc.subject | Planificación empresarial | spa |
| dc.subject | Administración de empresas Tesis y disertaciones académicas | spa |
| dc.title | La cultura de servicio como estrategia generadora de valor para Banco Procredit Colombia S.A. | spa |
Files in this item
| Files | Size | Format | View |
|---|---|---|---|
| tesis310.pdf | 2.737Mb | application/pdf | View/ |
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Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by-nc-nd/4.0/