| dc.description.abstract | Problems of personnel, productivity and cost restriction affect all areas of a business, including the health care providers. However, in this area, cost control cannot endanger the quality of service. In this context, a software for creating the schedule of nursing personnel becomes important. This is a hand-made task in the majority of hospitals and clinics. It is time consuming and does not always comply to the legislation and the valid rules. In Brazil, there is a lack of computer tools for the creation of these schedules or even for the evaluation of the ones already developed. This research aims at finding a technologically feasible solution for the generation of monthly schedules for the nursing technicians, according to the operational rules of hospitals and legislation restrictions. It also aims at giving the employees a higher level of satisfaction, concerning their day off preferences and equitable distribution of duties on Saturdays, Sundays and holidays. The proposal is to apply a Tabu Search me | en |
